Questions
Frequently asked questions
Is your question not here? Email hello@joinquino.com.
How does quino pick a place?
quino looks at your city, whether you want to eat or drink, your diet wishes, your budget and the time. From that the app picks a place that is open at that time, for the whole visit: two hours for eating and an hour and a half for drinks by default. In your profile you choose how long you usually stay (half an hour to three hours).
What if we don't like the place?
You can roll once more. quino then picks a different place, and tries a different cuisine from the first one.
How does picking a time work when everyone has to be able to come?
Under 'Invite people', choose 'Not yet'. You pick your days and times, and your friends choose from those when they can make it. As soon as everyone has responded, the best time is fixed and quino picks the place.
Do my friends need the app?
No. Anyone who opens the invitation link can respond on the website with just a name. With the app you do get all your plans neatly in one place.
How reliable are the halal labels?
A place gets the halal label if at least two dishes are halal and the restaurant confirms that itself, with a certificate, on its website or on its menu. Every halal place has been checked manually by our team. In doubt? Always ask the restaurant.
And vegetarian or vegan?
A place gets the label if its menu has at least two full vegetarian or vegan main courses, without special requests.
Which cities does quino work in?
For now Amsterdam, with more than 2,400 restaurants and coffee places. Missing a place? Suggest it and we'll take a look.
Can I book through quino?
quino sends you on to the place's booking page or website, or you call the restaurant directly. Booked? Then mark it in the app on your plan.
How do I delete my account?
In the app via Account → Settings → Delete account. Your profile, friends and plans are then deleted. Not working? Email hello@joinquino.com.
Missing a restaurant or coffee place? Suggest a place.